Redwing Memories FAQs

I received an email/postcard/phone call from a company asking for my personal information and a story about my time at Benet Academy. Is this a legitimate project or is it a scam?
We have partnered with PCI (also known as Publishing Concepts) to produce an Oral History Publication for the Benet Academy Alumni Office. PCI is a company located in Dallas, TX that publishes directories for educational institutions, fraternities, sororities, and military organizations across the nation. This project allows the Benet Academy Alumni Office to hear about your personal experiences and explain how it and Benet Academy has helped shape your lives. 
Does the Benet Academy Alumni Office benefit from this at all?
Yes, in a few different ways:
  1. Legacy – Preserves the oral history of our school.
  2. Updated Information – Allows us to effectively communicate with and engage alumni.
  3. Revenue – Generates membership revenue for alumni programs.
  4. Pride – Wearing appearing shows support and love for our school.

How do I know my information will only be used for this specific purpose?
The Benet Academy Alumni Office has a contractual agreement with PCI that states:
  1. The names, address, and information provided to PCI by the Benet Academy Alumni Office for the publication of the Oral History Publication will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Oral History Publication and except as required by court order or law.
  2. The Oral History Publication will be made available only to alumni of Benet Academy. Upon completion of the project, PCI will return to the Benet Academy Alumni Office any and all electronic files that have been supplied by the Benet Academy Alumni Office or produced by PCI in connection with the production of the Oral History Publication. 

I would like to update my information and share a story. How may I do this?
If you have received a postcard or an email with a telephone number, you may call the number to speak with a dedicated representative for the Oral History Publication. The representative will verify all the information we have on file for you, make any updates where needed, then ask you to share your story about your time at Benet Academy. Your story will be recorded and the sound clip provided to the Benet Academy Alumni Office at the conclusion of the project.

If you have received an email with an embedded link, you may go to the online site to review your information and submit a story. If you have questions, you can call the number dedicated to Benet Academy at 1-866-277-1993.
I updated my information, but need some more time to think about what story to tell.
You can call back at any time to share your story or schedule a call back with an agent.
I shared a story and the representative said I could send some photos. How do I do this?
You will receive an email with a link to upload up to two photos plus captions.
If you have also purchased a book, but do not have an email address on file, you will be sent a photo mailer to send physical photos in to be printed (note: photos will be returned if you include a self-addressed, stamped envelope).
I would like to add/remove info from my story.
You will receive an email prior to publication with a link to review your transcribed story and make any edits. 
If I share a story, do I have to provide a photo? If I want a photo included, do I have to share a story?
You may share as little or as much as you would like. Some people only want to share a story, others only want to share a photo and caption.
Can anyone purchase a book?
Redwing Memories: A Benet Academy Oral History Project book is available for sale only to Benet Academy Alumni.
Can I choose some or all of my information not to be printed in the book?
When you call to update your information, you can tell the representative what information you prefer to have excluded. You may also communicate this information to the PCI customer service desk at 1-800-982-1590 or to the Benet Academy Alumni Office at lbutera@benet.org.
I ordered a book/package over the phone and would like to cancel my order. How do I do this?
Call the PCI customer service help desk at 1-800-982-1590 and they will take care of this for you.
Address: 2200 Maple Avenue, Lisle, IL 60532 | Phone: (630) 969-6550 | Fax: (630) 719-2849